Problem, Meet Solution
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Chapter 4
Problem, Meet Solution
Occasionally, you may have problems while working with your MacBook. Read on for
troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Mac Help and on the MacBook Support website at
www.apple.com/support/macbook.
If you experience a problem with your MacBook, there is usually a simple and quick
solution. Think about the conditions that led up to the problem. Making a note of
things you did before the problem occurred will help you narrow down possible causes
and find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application might indicate that the application is not compatible
with the version of the Mac OS installed on your computer.
 Any new software that you installed, especially software that added items to the
System folder.
 Any hardware that you installed, such as additional memory or a peripheral.